What Do You Think When You Hear the Word ‘Quality’?

March 1, 2017By Cindy SawyerArticles

What do you think when you hear the word ‘quality’? A restaurant with great food and price, a shiny new car with all the bells and whistles, new clothes that look and feel great for the price you paid, or…. your last healthcare experience!! Most of us don’t necessarily think ‘quality’ when asked about our … Read More

3 Key Steps for Successful Risk Management

January 25, 2017By Cindy SawyerArticles

Every time a patient enters your care or someone crosses your threshold, they bring risk with them. How much risk you expect and are willing to take versus events that occur can vary greatly and is often a convoluted process for healthcare entities.  Moving from reactive to proactive, and ultimately preventive mode begins with creating … Read More